Conditions

GENERAL CONDITIONS

The present general conditions of this contract for the reservation of a rental vehicle through the web site www.miramarrentacar.com. Ownership of the company MIRAMAR RENT A CAR, S.L., with place of business in Calle Andén de poniente, nº46, 07701, Mahón (Baleares), and C.I.F. B-35302678. The process of a reservation using this web site implies the expressed acceptance of all and every one of these general conditions, which are filled with the Spanish legislation, general and specified for consumers and users.

RESPONSIBILITY OF THE CLIENT

You declare as an adult (over 18) and with the legal capacity to acquire the offered services through the said web site upon making the reservation you are exclusively responsible for the correctness of the information that you provide. In the case of wrong information, it could cause the cancelation of the reservation.

RESERVATION

For the reservation to be effective you should make a payment of a deposit with a credit/debit card, by internet, using a secure server of the corresponding bank and this will be the last step in making the reservation. The reservation will not be confirmed unless the payment has been done. This transaction will be made in euros and the price indicated includes tax.

The rest of the payment must be made at the beginning of the service (rental), if not, the reservation will be considered canceled. You will receive the details of your reservation by e- mail with all the same information.

In the case that you make a reservation and for some reason the price shown was wrong, the reservation will not be valid. We will inform you of the error at the earliest possible time, and you will be given the option to pay the correct price, or receive a reimbursement in full of the amount that you have paid.

The successful completion of the reservation is not a rental contract of the vehicle, it needs to be formalized by a signature of the client and the rental company at the pick up location of the vehicle.

The rental company reserves the right to deny signing the rental contract to those people who don´t comply with the rental conditions that are detailed in section 5 of this contract.

RETURNS AND CANCELLATIONS

Deposit refunds are not made, this amount is charged by way of compensation if the reservation is cancelled.

RENTAL CONDITIONS

The prices include:

  • Tax (V.A.T) 21%
  • Unlimited mileage
  • Compulsory insurance and Civil Responsibility.
  • Partial Collision Damage Waiver.

The Prices DO NOT include:

  • Damage to wheels and tires.
  • Low vehicle damage.
  • Damage to upholstery.
  • Incorrect refueling.
  • Loss or breakage of keys.
  • Petrol/Diesel
  • Optional Services.
  • Fines and sanctions.
  • The loss or breakage of keys and in the case of electric vehicles*, the loss or breakage of the charging cable.
  • Assistance on the road for electric vehicles* that have run out of battery. The Lessee is obliged to transfer the vehicle to the Miramar rent a car facility, hiring a towing service. All the expenses originated for this occurance are at the expense of the Lessee.

Delivery and collection of the vehicle:

  • In any of our offices and airport.
  • No charge in office hours.
  • The reservation will be cancelled if one hour as passed by and the client doesn´t come to pick up the car.
  • The collection of the vehicle will be made in the place and at the time agreed.

Driver:

  • Driving license to be valid in the European Union.
  • Only the original driving license will be accepted.
  • Minimum age of 21 or 3 years of experience.

Special Conditions:

  • For certain types/models of vehicles its necessary for the driver to be older than 25 years of age.

  • For clients under 25 years of age the insurance franchise will be 500.00 euros.

Vehicles:

  • The vehicles shown on this page are an example, the model is not guaranteed, nor the make or the type of fuel.
  • The company does not assume any responsibility for loss or damage of anything left in the vehicle by the lessee or any other person during the rental or after the completion of the rental.
  • It is forbidden to transport pets or animals.
  • The rental conditions are general and can change according to the model of the vehicle.

FUEL POLICY:

  • The lesse has as a first option FULL/FULL without any extra charge. The lessee has to return the same amount of fuel, otherwise the lessee will have to pay the difference. No extra charge for refuelling.
  • In the case of electric vehicles*, the hirer must return them with the same level of battery.

AIRPORT BOOKINGS

Car deliveries at the airport are made at the meeting point located in parking P1 in front of the terminal. 

 

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